GDPR Privacy Policy 2018

Data Protection Policy
Our data protection policy details our commitment to protecting your personal data. We will only use this information in a fair, lawful and transparent way, and only for the purposes outlined below. Your information will be kept accurately and securely.

When is my data collected?
When you contact us for a quote, or to place an order for a product or service.
   
What details of my data do you collect?
We collect your name, billing/delivery address/es, orders and receipts, email address/es, telephone number/s and your website address.

We retain pertinent details of your interactions with us, for example notes from our conversations.
   
How is my data used?
To process your orders and manage your account.

To respond to your queries. The information you give us enables us to respond. We may keep a record of these to aid with  any future communications, and as a record of how we communicated with you previously.

How is my data protected?
We understand how much data security matters to our customers, so we are fully committed to ensure we treat your data with the utmost care, and take all necessary steps to protect it.

On our ‘Get a Quote’ or ‘Upload a File’ sections of our website you are offered protection of your data:
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

How long do you keep my data?
Our policy is to keep information for 5 years.

Do you share my data with anyone else?
We only share your data with trusted third-party companies we need to use to fulfill your order, for example our delivery courier or external print facilities.

We do not share your data with third parties for their own use.

What are my rights with my data?
You have the right to request access to the personal data we hold about you.

You can ask us to correct or update your personal information. It is important that this information is accurate and current. Please keep us informed if your personal information changes.

Even if you have previously given us consent to use your personal data in the past, you can withdraw this consent at any time.

You can contact us directly to request access or changes to your data. To protect your confidentially we will ask you to verify your identity before proceeding.

How can I stop the use of my data?
You can ask us to your remove data from our systems, by contacting us using the contact details below.

If you have any further questions, comments or requests regarding this Privacy Policy please contact us in writing to:

Print Solutions Epsom, 1A Kilmuir House, Depot Road, Epsom Surrey KT17 4RJ
Or via e mail to:  tony@psepsom.co.uk